Shipping Policy

At Prasunchainjewellers, we strive to deliver your favorite jewelry pieces safely and on time. Please review our shipping policy to understand how your orders are processed and delivered.

1. Processing Time

All orders are processed within 2–4 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Timeline

We aim to deliver all orders within 7 to 15 business days from the date of dispatch.
Delivery time may vary depending on your location, pincode serviceability, and courier availability.

3. Shipping Charges

Standard shipping is free across India on all prepaid orders.
Additional charges may apply for remote locations or express delivery (if requested).

4. Tracking Your Order

Once your order is shipped, you will receive a tracking link via SMS or email.
You can track your package status and estimated delivery anytime through the courier’s portal.

5. Delays and Exceptions

Delivery delays may occur due to unforeseen circumstances like weather, strikes, or courier issues.
We are not liable for delays caused after the product has been handed over to the courier partner.

6. Incorrect Address / Missed Delivery

Please ensure your delivery details are accurate while placing the order.
Prasunchainjewellers is not responsible for failed deliveries due to incorrect addresses.
In case of missed delivery, our courier partner will attempt redelivery or contact you.

Need Help?

If you have questions about shipping or your order status, feel free to contact us:
📞 [+91 98110 97930]
📧 [prasunchainjewelers@gmail.com]
📍 [42/4892, Reghar Pura, Block 3H, Krishna Nagar, Karol Bagh, New Delhi, Delhi, 110005]